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 Luna Home Store - fireplaces, furniture, mirrors, lighting
Fireplace, furniture, lighting, mirrors feedback
Thank you for your courtesy mail it is very much appreciated. My bathroom mirrors (milan illuminated mirrors) were delivered safely (and extremely well wrapped) which was something I worried about when placing my order. I am very pleased with the mirrors and also the quality they certainly look very smart hung up in our bathrooms.

Your website complements your products very well,what you see is what you get. I am very pleased and would like to thank you for all your assistance in finding a courier to deliver to Jersey and would not hesitate in recommending to family and friends.

Once again many thanks,
S. Le Guillou, Jersey

hi i have just received my order of a cast iron combination fire place from you today and was very impressed with the service and quality of the products and will definetely recommened to my friends and family
T. Lloyd, Hemel Hempstead

Thanks for the follow up e mail. We are completely satisfied with the fireplace hearth, prompt delivery and excellent product. We would definitety recommend you to our family/friends.

S. Collier, Plymouth

Just to say thanks for the follow up mobile text, confirming delivery. My bathroom mirror arrived within the hour and it looks absolutely great ! Kind regards,
A. Archer, London

Delighted with the quality and performance of the LED mirror so far. Will certainly recommend you to my friends. thank you.
V. Blackburn, Stourport on Severn

We bought a Donna non illumiated mirror for our new bathroom. It is just what we wanted. Could not find any mirrors in the shops that match this one, for size, quality and value for money. I am thoroughly delighted with our purchase and would recommend shopping with Luna Home store. The mirror was delivered very quickly and packed securely.
Thanks for a great product and service.
S. Samson, Glasgow

I was very happy with the products Alicia Illuminated Mirror I purchsed from your online store, the products arrived on the day requested and were as per the description and picture on the site, can't complain about anything. I would be happy to recommend Luna Home Store and will most definately purchase from you again.

ps. Its so nice that you asked for feedback, so many online stores ( I could mention a few) have terrible customer services I rate your company 10/10 for service and hassle free shopping.
M. Moledina, Hornchurch

Mirrors arrived today, perfectly wrapped and perfectly intact - at half the price of the local diy store! I've already recommended you to a friend by chance, just this evening. Please feel free to use this quote in your marketing. Many thanks - from someone not normally into
bathroom furniture...:-)
A. Lewis, Milton Keynes.

Very happy with the mirror & doubt I'll be using you again as you were great value & delivered on time, first time.
N. Martin, Warwick.

We have been very pleased with our illuminated mirrors. All our dealings with your company were efficient and courteous and we felt that service was very personal. Thanks you very much indeed.
M. Goode, London.

Thanks for your note and apologies for not replying earlier. We are very pleased with the tulip cast iron insert fireplace which is now installed into one of our bedrooms. We are satisfied with the quality of the product and I was very impressed with the customer service advisor who I dealt with initially. The speed of delivery was surprising too. Well done!
We will be needing 2 more bedroom fireplaces in the very near future and hopefully you can help us then.
J Newsome, Sussex

Many thanks for your excellent service. I was surprised to receive the Londonderry Cast Iron Fireplace and hearth so quickly. The delivery people rang me to let me know they would be delivering my fire place between 10am and 11am...and they were there on the dot of 10, which was excellent!
Also I appreciated your call to make sure everything went well. I have already recommended you to the builders who are working on my new flat, and I will be happy to recommend you to my friends.
M. Hohnen, Essex.

Hello, We have been very satisfied with the service & products you have provided Winchester Cast Iron Fireplace Combination and would like to thankyou for a speedy job well done.We will recommend you and will I'm sure keep you in mind for future products.
A. Houghton, Hertfordshire

Many thanks for your very efficient service and great Celtic Arch fireplace insert, surround and hearth you've supplied me. The quality is superb and can't wait to see the whole fireplace up and running. Won't hesitate to recommend Luna Home Store and feel free to use this quote for marketing materials. Thanks again!
Miss K.A, Nottingham.

An excellent product Alfera non Illuminated mirror and service which I will be happy to recommend anyone.
B. Dodds, Windsor

I recently ordered a bathroom mirror with integral lighting. It was ordered over the phone. I was not talking to a call centre and got immediate service. The item arrived within 36 hours of my order. It was as described in the specification, and very competitively priced in comparison to other brands and outlets. I am completely satisfied with Luna Home Store and have already recommended them to friends.
J. Holcombe, Hampshire

The fireplace Ce Lux Cast Iron Insert is up and running and looks great. Thanks for your prompt delivery and sorting out the replacement fireplace hearth.
Mr R. MacDonald, Ayrshire.

Thanks for the mirror delivered today. A good mirror at a good price in good time. Much appreciated. If only a well-known national DIY store could match your stock control and delivery times. Thank you Luna Home Store
D. Westcott, Plymouth.

Sorry for the delay in responding!!!!! We are very satisfied with our product thankyou and just looking at buying some more living room furniture from yourselves. Thankyou
J. Harbour, Liecester.

Thankyou for sending our second mirror light so promptly. The first one was damaged in transit through no fault of yourselves and you promised us a replacement by today. It duly arrived and is now resplendent in our new bathroom. Thank you Luna Home Store for the excellent service.
T. Graves, Lincs.

The service from Luna Home Store was excellent. My bathroom mirror was delivered within no time. However, the first item had a fault, I contacted Luna Spas and made them aware they arranged collection and delivered a new mirror. This was also done very quickly and and the mirror purchased has been excellent.
S. Conroy, London.

Luna Home Store's service was smooth & hassle free. The delivery was much quicker than I had expected & my illuminated mirror arrived in tip top condition. I would recommend your company very highly.
M. Brooks, London.

Thank you for the bathrom mirror which arrived yesterday. The mirror will certainly enhance quite a compact bathroom, adding a light and airy feel with its sleek modern design.
P. Westlake, Essex.

I have only just had my bathrom mirror installed. It looks absolutely fabulous, and the whole order and delivery process was plain sailing and swift. Many thanks.
A. Miller, Bristol.

Just a quick line to say the illuminated bathroom mirror supplied to me was fine the service was excellent and the delivery was spot on thank you very much.
S. Williams, Stafford.

Everything was fine with the bathroom mirror thank you. A very efficient service.
N. Dinnes, Somerset.

We are delighted with both our new illuminated mirror and the service provided by Luna Home Store. The mirror arrived in a couple of days as promised and was also a lot cheaper than all the other places we had previously checked out! Its now installed and looks terrific in our new bathroom. Many thanks for the excellent service.
D. Young, Devon.

I was very satisfied with the order I placed with you, the bathroom mirror arrived on time and the courtesy call was greatly appreciated.
T. Smith, Durham.

We are delighted with the bathroom mirror we have purchased, delivered promptly and safely and looks superb on the shower room wall.
M. Allan, Somerset.

Our new bathroom mirror is certainly exactly what we hoped for and we were more than delighted with the prompt courteous service provided.
S. Bailey, Nottingham.

We have just unpacked our illuminated mirror today and installation will be on Wednesday. The delivery was excellent and your service cannot be faulted. We would readily recommend Luna Home Store.
A. Fox, Durham.

I have yet to hang the bathroom mirror, plug in and try it. It does however look to be in good order and I could not be happier with the excellent and polite service that I've received. Thank you.
C. de Marco, London.

Received the mirror early yesterday morning and is now installed. Excellent service. Many thanks.
B. Mander, Stafford.

Hi I am highly delighted with the quick delivery of my mirror, everything was in perfect order,it is now pride of place in my bathroom and looks fantastic. Thank you. regards
M. Denny, Great Yarmouth.

R. Huggins, Hull.

Yes, the mirror was received in good condition. The price for mirror was good and competitive and ordering was straight forward and honest. Thanks
A. Streeter, Somersetl.

I am delighted to reply to your email. Firstly your website was very informative and easy to use. Having searched the internet I thought your selection of mirrors was outstanding and the choice was very wide, with mirrors not available elsewhere. The item arrived promptly and was of an excellent quality. It looks stunning and was well worth the money. I was, in fact, so impressed with your service that I have now ordered a further item and am sure it will be of the same high quality. Well done. Excellent website, service and quality - everything an internet shopper needs!
C. Nye, Londonl.

Can i say thank you for an excellent service. The item was despatched in quick time, very well packed and all in all a very satisfied customer, thank you. Kind regards
E. Elliot, Coventryl.

product i recieved is perfect, i am using these on my wedding day and as they dont get hot they are ideal around the cake. will definately buy from you again, thank you.
A. Kelsall, Staffordshirel.

Thank you for your email. I was very happy with the mirror i bought and have no complants about Luna Home and will recommend you to my friends
P. Gibson, Nottsl.

Many thanks for replacing damaged light within 2 days, I am extremely impressed with your efficient service and have recommended you to a friend. Regards
T. Rennie, Stirlingshirel.

Yes, thank you for the service. We are very satisfied with both the service and the product bought. The lights are for within a shower in our new bathroom and they look and work great - thank you.
L. Ivory, Suffolk

My wife and I are extremely grateful for the prompt and very efficient service provided by Luna Home Store. Something of a rarity today.

I have now recieved the mising part. Thank you for excellant servive from the ordering , delivery man and help with instructions. Also when part was found missing I spoke to several on the phone who were very hepful
Thanx again
K, Bellwood

Thank you for such prompt service, we received our mirror yesterday. Very pleased.
Thanks again
M. Dumont

I received the mirror I ordered from you yesterday - thank you. I just wanted
to let you know how nice and accommodating the courier man was. He helped me
to unpack the mirror and check that it wasn't damaged and was extremely patient
and understanding. I can confirm there are no visible damages to the mirror. A qualified
electrician will be installing it in my bathroom in 2 weeks time. So far I have been impressed with your service and would recommend your company to my friends and colleagues.
C. Fawcett